shipping & returns

We want you to love your items you've purchased. If for any reason you are not happy with your order, we accept returns or exchanges. 

RETURN/EXCHANGE POLICY:

We accept exchanges and returns. Any item that is to be returned or exchanged must be unwashed, unworn and with all tags still attached. Once tags are removed, we are unable to accept your return or exchange. You have 21 days from purchase date to return or exchange your item.

Please contact us at lovekothelabel@gmail.com with your name, order number, and reason for return. We will then provide you with the return or exchange information.

Please note that customers are responsible for any shipping costs when returning or exchanging items. 

All sale items are final sale. No returns, exchanges or store credit. 

SHIPPING:

CANADA - Shipping calculated at checkout. Free shipping over $100 CAD.
USA - Shipping calculated at checkout. Free shipping over $150 CAD.
OTHER - Shipping calculated at check out.

DUTIES:

We are not responsible for any duties or additional charges that may occur by the customs of your country.